Holiday Inn Tyler - Conference Center, an IHG Hotel

The room was very nice and you would expect to pay more if you stayed here. The pool looked great but not open this time of year. There is a restaurant and bar down stairs. The bar tender, Kristy/Christy is the ABSOLUTE BEST BARTENDER I HAVE EVER HAD!! She made drinks that I could actually drink and liked. She stayed busy even by herself at one time but she was conversational as well as professional. She took care of everyone and was willing to make drinks even if she hadn't made them before! LOVE HER SO MUCH!! 20 stars just for her!! All the ladies at the front were so nice!! Every single one of them!! We had no issues staying here at all! It was clean and nice!! BEST STAY WE HAVE EVER HAD HANDS DOWN!!

The person who greeted us and checked us in at the desk was delightful. We were so pleasantly surprised at how comfortable the room was (traveling with my 76 yo mother who has limited mobility so that is really saying something!). We were able to get a room v close to the elevator (crucial for my momma!) The workout facilities were ace (lots of machines to choose from, bathroom right there, well ventilated). AND the location put us near every dang thing we could have wanted in Tyler!

Location, price, check-in, exercise room, restaurant, staff, room, atmosphere, - in short - everything!

Came here with my Rottweiler. Everyone was so loving towards us. We were initially on the 7th floor but due to other patrons being super scared of my dog, we asked to be moved to the 1st floor so we wouldn't struggle so much with using the elevator. We were accommodated very quickly. All of the staff was absolutely amazing, especially the Manager.

The staff was very friendly and helpful. They answered all my questions. The hotel was very clean. I liked having a microwave and fridge in the room.